FetchBack AI
Last updated: April 24, 2026
These Terms of Service ("Terms") govern your access to and use of services provided by FetchBack AI, a product of Lindsey Hammer Ventures, LLC ("FetchBack AI," "we," "us," or "our"). By booking a discovery call, signing an agreement, or using our services, you ("Client" or "you") agree to these Terms.
FetchBack AI provides client retention, reactivation, and revenue recovery services for dog daycare businesses. Specific deliverables, scope, and pricing are defined in a separate service agreement or order form provided to you at the start of engagement.
Our services are designed to be operated on your behalf after an initial setup period. You retain ownership of all data and customer information provided to us.
To deliver our services, we will require your cooperation during setup, including but not limited to:
You are responsible for the accuracy and legality of any data, credentials, or access provided to us. You represent that you have the right to share such information and that all contacts provided have given appropriate consent to be contacted where required by applicable law.
Our services are billed as a monthly service fee on a month-to-month basis. Specific pricing is outlined in your service agreement. There is no long-term commitment.
You may cancel at any time by providing written notice to [email protected]. Cancellation takes effect at the end of your current billing period. Fees paid for the current billing period are non-refundable, and no further charges will be incurred after cancellation.
We reserve the right to suspend or terminate service for non-payment, breach of these Terms, or conduct that interferes with our ability to deliver services.
As part of our services, we may send SMS text messages on your behalf to your customers who have opted in to receive such messages. You are responsible for ensuring all contacts you provide have granted appropriate consent under the Telephone Consumer Protection Act (TCPA) and other applicable laws.
Separately, if you provide your own phone number to FetchBack AI (for example, by booking a discovery call), you consent to receive SMS messages from us related to your appointment and our services. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. See our Privacy Policy for details.
You agree to:
All systems, workflows, templates, software, documentation, and methodologies developed by FetchBack AI remain our exclusive property. You are granted a limited, non-exclusive, non-transferable license to use deliverables solely for your own business during the term of your engagement.
You retain ownership of your customer data and any content you provide to us.
Our services are provided "as is" and "as available." While we strive to deliver results, we do not guarantee specific revenue outcomes, customer reactivation rates, or business performance. Any performance guarantees offered on our website or in your service agreement are described in those documents and governed by their specific terms.
We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.
To the fullest extent permitted by law, FetchBack AI and Lindsey Hammer Ventures, LLC shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including lost profits, lost revenue, or lost data, arising out of or related to your use of our services.
Our total aggregate liability to you for any claim arising out of or related to these Terms or our services shall not exceed the total fees you have paid us in the three (3) months preceding the claim.
You agree to indemnify, defend, and hold harmless FetchBack AI, Lindsey Hammer Ventures, LLC, and its affiliates, officers, and employees from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from: (a) your breach of these Terms; (b) your violation of any law or third-party right; (c) inaccurate, unlawful, or non-consented data you provide to us; or (d) your use of our services in a manner not authorized by these Terms.
These Terms are governed by the laws of the State of Montana, without regard to its conflict of laws principles. Any disputes arising out of or related to these Terms shall be resolved exclusively in the state or federal courts located in Montana, and you consent to the jurisdiction of such courts.
We may update these Terms from time to time. We will post the updated Terms on this page with a revised date. Your continued use of our services after changes are posted constitutes acceptance of the revised Terms.
If you have questions about these Terms, please contact us: